Policies
E-Transfer Security Deposit with Full Room Rent
For all reservations we require e-transfer deposit and full room rent (including taxes) emailed to info@torontoroomsandsuites.com. Credit card is only to reserve your room.
$250 (Queen Room), $300 (King), $500 (Apartment | Condo)
DEPOSIT IS RETURNED IN LESS THAN 12 HOURS UPON CHECKOUT GIVEN THERE WERE NO DAMAGES, DISTURBANCES, VIOLATION OF NOISE AND/OR SMOKING POLICIES LISTED BELOW.
Check-in
We are pleased to host you at our property.
1. Please send a front and back of your driver's license (or a valid government-issued photo ID) to 416 571 5872.
2. When you are in front of the building ready to check-in, please text a selfie of yourself while standing in front of the "357" sign (which is located near the entry door) to 416 571 5872. To make sure we are checking in the correct guest, please temporarily slide your mask to take this selfie.
3. Please confirm your approximate arrival so that we can coordinate your check-in accordingly. Once you arrive at the property, kindly contact 416-571-5872 for check-in instructions. Please contact this number in case you have any questions or issues with your booking.
Noise
IF AN INCIDENT REPORT IS RECEIVED FROM PROPERTY MANAGEMENT, YOUR DEPOSIT WILL NOT BE RETURNED. STRICT POLICY IN EFFECT:
NO PARTIES OR GATHERINGS ALLOWED.
PERMANENT RESIDENTS IN THE PROPERTY ARE VERY SENSITIVE TO NOISE.
GUESTS ARE ADVISED TO MONITOR VOLUME FROM TV, VIDEO, AND MUSIC SOURCES INSIDE THE UNIT.
No Smoking
The premises is strictly non-smoking. Upon violation, we have the right to evict you without refund, and charge you extra fees for cleaning/removing the smoke smell.
Covid-19
**COVID-19 POLICY** For your safety and well-being, guests are required to wear a face mask when entering the property and in common areas (hallways, stairwell, etc.) at all times. We are following a strict COVID protocol- aside from the original guest that has booked the reservation, we are not allowing any visitors or guests into the property- so no parties or gatherings of any kind. Thank you for your cooperation.
FAQs
Questions | Concerns | More Information - call us at 416-571-5872.